Call Center Agent – East

This is us:

Atidot is shaking up the insurance world. As a fast growing insurtech startup, Atidot’s innovative SaaS platform is bringing AI and machine learning to the heart of life insurance. We are pioneers in this field and have been named ‘Cool Vendor 2019 in Insurance’ by Gartner and ’Top 10 Most Innovative Insurtech Globally” by Insurance CIO Outlook magazine. We are proud to have a vibrant, dynamic, inclusive workplace where creativity and initiative is encouraged and celebrated.

Atidot has a homegrown leads-generator tool called Insurance Assist.  Insurance Assist solicits potential life insurance policyholders through online campaigns.  Individuals who are interested in learning more about purchasing life insurance products submit their contact information through the Insurance Assist portal.  

What You Will Be Dealing With?

  • Working hours will be 8am – 5pm Eastern Time zone, Monday through Friday
  • Make outbound calls to schedule a meeting between a potential customer and an insurance agent to discuss their product needs
  • Document the interactions with the leads as well as follow up on those who have not been contacted initially
  • Assist with the operational needs of Atidot

What are we looking for?

  • Excellent command of the English language and effective communication skills
  • Call center or other customer service experience
  • Basic knowledge of life insurance products
  • Interest in sales is required, experience in sales is preferred 
  • Strong computer skills and proficiency with popular business software
  • Goal-oriented, multi-tasking and strong organizational skills
  • Ability to work independently and proactively
  • Professional phone etiquette, such as courtesy and patience
  • Willingness to pursue a life insurance license is preferred

Call Center Agent – West

This is us:

Atidot is shaking up the insurance world. As a fast growing insurtech startup, Atidot’s innovative SaaS platform is bringing AI and machine learning to the heart of life insurance. We are pioneers in this field and have been named ‘Cool Vendor 2019 in Insurance’ by Gartner and ’Top 10 Most Innovative Insurtech Globally” by Insurance CIO Outlook magazine. We are proud to have a vibrant, dynamic, inclusive workplace where creativity and initiative is encouraged and celebrated.

Atidot has a homegrown leads-generator tool called Insurance Assist.  Insurance Assist solicits potential life insurance policyholders through online campaigns.  Individuals who are interested in learning more about purchasing life insurance products submit their contact information through the Insurance Assist portal.  

What You Will Be Dealing With?

  • Working hours will be 1pm – 10pm Pacific Time zone, Monday through Friday
  • Make outbound calls to schedule a meeting between a potential customer and an insurance agent to discuss their product needs
  • Document the interactions with the leads as well as follow up on those who have not been contacted initially
  • Assist with the operational needs of Atidot

What are we looking for?

  • Excellent command of the English language and effective communication skills
  • Call center or other customer service experience
  • Basic knowledge of life insurance products
  • Interest in sales is required, experience in sales is preferred 
  • Strong computer skills and proficiency with popular business software
  • Goal-oriented, multi-tasking and strong organizational skills
  • Ability to work independently and proactively
  • Professional phone etiquette, such as courtesy and patience
  • Willingness to pursue a life insurance license is preferred

Junior Product Manager

This is us:

Atidot is shaking up the insurance world. As a fast growing insurtech startup, Atidot’s innovative SaaS platform is bringing AI and machine learning to the heart of life insurance. We are pioneers in this field and have been named ‘Cool Vendor 2019 in Insurance’ by Gartner and ’Top 10 Most Innovative Insurtech Globally” by Insurance CIO Outlook magazine. We are proud to have a vibrant, dynamic, inclusive workplace where creativity and initiative is encouraged and celebrated.

We’re growing and looking for a self-motivated individual with strong technical skills to work in a fast-paced environment on our Python Backend Development team .As part of our team, you’ll take an active role in developing Atidot’s AI-based data science platform and get a chance to work with cutting-edge technologies including Python, Kubernetes, and Machine Learning.

What you will do?

As a Product Manager your goal will be understanding market needs, working with internal and external stakeholders to validate requirements, working with development to drive requirements forward, and supporting go-to-market efforts to help sales and customers understand the value of our offering.

Responsibilities:

  • Define the business and technical requirements for the products
  • Support management of the entire product lifecycle from concept, proposal, planning, development, launch, release and post-sale engagement
  • Develop product roadmaps and strategies
  • Analyze competitive landscape and develop an in-depth knowledge of features and functionality for competitor products
  • Analyze data, make strategic decisions based on data and metrics.
  • Work with cross-functional teams of engineers, project managers and designers to deliver on milestones
  • Prepare business presentations for internal and external stakeholders at the VP and C-suite level

Skills & Requirements:

  • Excellent written and verbal communication skills In English & Spanish – a must
  • 1+ years of working experience in high-tech companies
  • Ability and eagerness to learn quickly and independently
  • Highly data-driven, capable of in-depth data interpretation and analysis
  • Bachelor’s Degree (Preferably STEM)
  • Interest in machine learning from business and technical perspectives (previous experience with machine learning not required but is a plus)

A big Plus:

  • Experience as a product manager
  • Previous experience with machine learning solutions
  • Data science experience

Senior Data Scientist

This is us:

Atidot is shaking up the insurance world. As a fast growing insurtech startup, Atidot’s innovative SaaS platform is bringing AI and machine learning to the heart of life insurance. We are pioneers in this field and have been named ‘Cool Vendor 2019 in Insurance’ by Gartner and ’Top 10 Most Innovative Insurtech Globally” by Insurance CIO Outlook magazine. We are proud to have a vibrant, dynamic, inclusive workplace where creativity and initiative is encouraged and celebrated. 

We’re growing and looking for a top talented Data Scientist to join our team.

What you’ll do:

  • End to end data science cycle: designing, training, implementing, evaluating and monitoring machine learning models
  • Customer Churn Model, Forecasting, Segmentation, Classification and Regression
  • Collaborate with product managers and customers to understand business needs and build solutions together
  • Effectively identify and apply analytics, causal inference, experimentation, and machine learning techniques for given business problems
  • Present your research and insights to all levels of the company (English is a must)

What are we looking for:

  • +5 years professional experience in Machine Learning
  • BSc in Computer Science / Mathematics / Statistics / Physics or equivalent (MSc / PhD – advantage)
  • Proficiency in Python and SQL
  • Industry experience from inception to production of ML models (such as time series, clustering, regression and classification algorithms)
  • Strong skills in data exploration, analysis, and visualization
  • Team player, positive attitude, collaborative, good communication skills
  • Strong problem-solving skills, with experience breaking down a large problem into smaller, manageable components. Makes things happen

It will also be great if you have:

  • Experience in Insurance or Fintech
  • Experience working with reporting tools such as PowerBi/Tableau